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Home :: For Visitors and Customers :: Services :: Behavioral Health

ORHC - Visitors and Cusomers

Behavioral Health Services

Our Behavioral Health programs include the Family Recovery Center, the Mental Health Unit, Psychiatric Medicine, and Behavioral Health Counseling, all located at 312 E. Alta Vista Avenue in Ottumwa. We also provide Child/Adolescent Telemedicine Services.

Ottumwa Regional Health Center provides a full continuum of care to patients in Wapello County and the surrounding seven counties. In the Behavioral Health programs, as is the rule at Ottumwa Regional Health Center in total, all information concerning treatment is confidential.

The Family Recovery Center program treats adults, age 18 and older, who suffer from the illness of addiction to alcohol and/or drugs. Besides the chemically dependent individual, we involve family and significant others in the treatment process. The addiction treatment is based on abstinence through the 12 Steps of Alcoholics Anonymous.

The Family Recovery Center uses a team of professionals from various medical disciplines, support staff, and community partnerships in providing excellent treatment. Those who may be included, depending on the needs of the patient are: physicians, psychiatrists/psychologists, social workers, counselors, occupational/recreational therapists, the clergy and various support staff.

Services include, but are not limited to:

  • Assessment and Referral Services: Tests, questionnaires, and interviews to ensure that each patient is referred to the appropriate level of care to meet his or her addiction treatment needs.
  • Education: Each patient and family member is assigned to a case manager who, with input from the patient, will develop a personalized treatment plan. This plan is designed to address the specific needs of the individual during his or her treatment experience.
  • Acute inpatient treatment: 24-hour care for patients who exhibit medical problems in addition to their addiction. These services are managed by our addictionologist, certified by the American Society of Addiction Medicine and delivered by a team of trained nurses and clinicians.
  • Residential treatment: 24-hour care for patients who do not require continuous nursing care.
  • Partial Hospitalization (two levels available): These patients do not require hospitalization, but need intensive treatment services.
  • Intensive outpatient treatment: Typically, patients are moved from inpatient to outpatient as they progress in their recovery. However, some patients are found, through the assessment process, to be appropriate for direct admission to outpatient services. This level is designed to treat patients who can continue to function on the job and in the community while participating in addiction treatment.
  • Family services: The quality of recovery is enhanced when a family member or concerned person (cp) attends treatment activities to gain insight and knowledge about addiction.
  • Aftercare: We expect every patient and concerned person who graduates from our treatment program to develop an Aftercare plan prior to discharge. This includes attendance at a weekly growth group for at least the first 12 months following treatment; attendance at weekly 12-Step meetings and; the patient's personal plan for new behaviors relating to self, family, employment, and recreation.

The Family Recovery Center is committed to be a "Center of Hope and Recovery" for individuals and their families. To this end, our primary mission is to provide high quality, comprehensive addiction treatment services without regard for the patient's creed, race, or social position.

For more information about the Family Recovery Center programs, call (641) 684-3170 or toll-free 1-800-482-7511.

Ottumwa Regional Health Center's Mental Health Unit is designed to treat persons, age 18 and older, with acute emotional distress. It provides a safe and secure place to stay where the patient receives professional care. The treatment program helps people:

  • Recognize problems in their relationships with others.
  • Learn new methods of coping with their problems.
  • Supports individuals while they are making difficult adjustments in their personal lives.
  • Recognize stressful events and how to deal with them.


A team of medical professionals includes physicians, psychiatrists, and psychologists as needed, registered nurses, social workers, occupational/recreational therapists, and activity technicians.
Services provided are:

  • Individualized treatment planning: Working with the patient and his or her family or significant other, the team develops an individualized, goal-specific, time oriented treatment plan which is revised and reviewed every seven days or more often.
  • Medical/Psychiatric Evaluation: Once an individual is admitted to the unit, he or she will receive a complete medical examination, if indicated, and psychiatric and psychological evaluations.
  • Education/Group Therapy: The treatment program is designed to provide activities which enable the patient to build on their strengths to overcome problems. The program provides for personal expression and group interaction.
  • Spiritual Support: We offer the services of a full-time chaplain who is available to meet individually with patients upon request.
  • Discharge Planning: Discharge planning is initiated on the patient's arrival on the unit. Our treatment team helps patients and their families with the necessary support for a smoother, more confident transition to life in the home, work place and community.
  • Outpatient Services: We offer psychiatric partial hospitalization in which persons receive treatment from 9:00 a.m. to 3:30 p.m., Monday through Friday. These services are provided in a group setting and include education and emotional support.
  • For more information about Ottumwa Regional's Mental Health Unit, call (641) 684-3103.

Other Behavioral Health Services include:

  • Child/Adolescent psychiatry
    (641) 683-4454

    Research conducted since the 1960s shows that children and adolescents suffer from depression, anxiety disorders, developmental disorders and learning disorders such as attention deficit disorder, attachment disorders, conduct disorders and substance abuse. Feelings of parental guilt about a child's disorder are inappropriate. The key is to recognize the problem and seek appropriate treatment by a child/adolescent psychiatrist.
  • Child/Adolescent Telemedicine Services
    (641) 684-2367

    Telemedicine meets the challenge of reaching and treating, via interactive television, adolescents and children in rural areas. They are referred by local physicians and health care professionals to be treated by specialists in metropolitan and teaching hospitals for psychiatric neurological and developmental problems.
  • Behavioral Health Counseling
    (641) 684-3138

    Licensed clinical social workers, who hold a Master's Degree, provide counseling. In addition, they coordinate services with other community providers on behalf of clients.
  • Employee Assistance Program
    (641) 684-3138 or toll free 1-800-482-7511

    This is a program entered into, by contract, between employers and Ottumwa Regional Health Center's Employee Assistance Program to assist employees who need personal counseling. Click here for additional information.